Did you know you can withdraw your money via Co-op Bank ATM machine via MPESA without your ATM card? Does it looks complicated or impossible? Its very possible and easy as follows: 

On Your phone

  • Open MPESA menu
  • Select Withdraw Cash 
  • Choose From ATM 
  • Enter Agent No 472472
  • Enter amount
  • Enter MPESA pin and send
You will receive a six digit code valid for 4 minutes.

At The ATM 
  • Select MPESA Withdrawal
  • Enter phone number
  • Enter amount
  • Enter the six digit code you received earlier and send 
  • Collect your cash 

Its that simple! However its advisable to be at the ATM machine before you start the withdrawal process as the code may expire before you finish the process.
In case of any challenges contact Co-op Bank customer contact centre through: 
+254 20 277 6000
+254 703 027 000


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