Do you have any issues or maybe you have faced any challenges with using the DTB 24/7 app and you want to share with the customer care service for the app? Don't worry on this post am going to show you how you can easily contact their customer care services.

DTB 24/7 is the revamped mobile banking app from Diamond Trust Bank Kenya Limited (DTB). The app provides an enhanced user experience that enables DTB account holders bank on the go wherever they are securely.

DTB bank Kenya mobile banking services can also be accessed via USSD code *382#

Services available on the app

1.     View details of your bank accounts.

2.     Securely authorize transaction via a 6 digit pin or biometrically using fingerprints.

3.     Utility bill presentment 5 days before bills are due for payment.

4.     Access and select beneficiaries of mobile money transfer as well as airtime purchase from your phonebook.

5.     Personalize your app by uploading custom profile picture.

6.     Scan and pay at participating merchant outlets courtesy of Masterpass QR.

7.     Funds transfer to other banks via RTGS or PesaLink.

8.     Locate all branch and ATM’s close to your current location.

9.     Initiate chequebook requests as well as stop cheque requests.

How To Contact DTB 24/7 App customer care

One can contact DTB bank app DTB24/7 app customer care through: 

+254 719 031 888

+254 732 121 888



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