Transunion Africa CRB certificate, Paybill and contacts
TransUnion is one of the 3 CRBs in Kenya approved by CBK to offer CRB services.

In this era of mobile phone loans , many people in kenya find themselves blacklisted by lenders such as KCB Mpesa, Mshwari, Tala or Branch or even banks.

When someone default their loans , the lender takes their names to CRB to be Blacklisted. If this happens the defaulter will be denied loans by all lenders and has to clear the loans before he or she is positively listed at the CRB and being allowed to take loans again.

Procedure To Clear From Transunion Africa CRB .

This is the step by step procedure on how to register, clear and eventual get your CRB certificate.
  • Start by texting your name in an SMS to 21272 
  • Alternatively you can download the Transunion Nipashe app on the Google play store.
  • Register by paying ksh 50 to Paybill number 212121 and ID number as the account number.
  • You can now request to know your status and who listed you.
  • Contact the lender and clear the loan and obtain a Batch number which is required by the CRB as a proof that you have cleared the loans with the lender.
  • Pay ksh 2200 to Paybill number 212121 and apply for a CRB certificate. 
A clearance Certificate proves that your loan status is Good and all your loans are cleared.

For more information and Clarification ,Contact Transunion Africa CRB through:
Tel +254 020 375 1799
Cell +254 730 651 000
Email: / 


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