NCBA Loop Mobile app is a new mobile banking application from NCBA Bank that serves both NIC and CBA bank customers.

How To Download/ Activate NCBA Loop app 

This is how to download the NCBA mobile app 
  • On your Smartphone visit Google play store
  • Search for "NCBA loop"
  • Click on the app and install it
  • Register with the app and create an account and a login PIN for login
Alternatively, you can access NCBA Loop services via USSD code: *654# and follow the prompts to register.

Services Offered by NCBA Loop app 

  • Pay bills 
  • Loans
  • Buy airtime
  • Balance enquiring
  • Mini statement enquiry
  • Transfer funds to other accounts
  • Transfer funds to your mobile money
  • Debit & Credit card balance
  • Requesting bank statements
  • Get ATMs locations
  • Get forex rates 

How To Deposit money To NCBA loop 

To deposit to your NCBA loop wallet via MPESA use Paybill number:714777

How To Repay NCBA bank loop loans 

NCBA loop customers can clear their NCBA loop loans as follows: 
Open MPESA menu
Go to Lipa na MPESA
Select Paybill
Enter business number: 714777
Enter your loop account number as the account number
Enter the amount you want to pay 
Finish the transaction with your MPESA pin and send 

The loan will automatically be deducted from your loop account.

NCBA mobile app Forgot password reset & Customer care contacts 

In case one forgets their passwords or PIN for login, can contact NCBA customer service through: 
+254 020 288 4444/ 711 056 444
Toll free: 0800 722626 


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