KCB Bank is now Renaming its loan Product Vooma loan back to KCB Mobile loan effective from 18/12/2022. KCB bank renamed its mobile loan product to Vooma loan last year but now has decided to go back to the old name. 





How To Access the New KCB mobi loans

The new KCB mobi loans are accessible via USSD code *522# or via KCB bank App. 

KCB Vooma loan customers can access the loan service through mobi loan USSD code *522# or through KCB App.




How To Download KCB mobi Loan app

Visit playstore
Search for "KCB Bank app"
Click on the app
Click on install and download the app

How To Activate KCB App 

After successful downloading the KCB mobi Loan app, you can activate the app by either visiting any KCB branch for your app activation.
Alternatively, one can activate the app by dialling *522#, select my account, choose "Activate my app"
You will receive an SMS with a One Time Password (OTP)
Enter the OTP to complete the activation.


KCB Mobi Loan new Interest Rates 

KCB mobile loans are charged at 4.08% for the one month period.


How To Repay KCB mobile loans 

Open your MPESA menu
Go to Lipa na MPESA
Choose Paybill
Enter Business number: 522522
On account ,enter your ID number
Enter amount you want to pay
Confirm and enter your MPESA PIN to complete the transaction.

How To Know Your KCB mobi Loan Balance 

To check your KCB bank loan Statement visit your Nearest KCB bank branch and inquire or use KCB bank app or vooma app or Check on your phone via USSD code *522# 



How To Contact KCB Mobi Loan customer care 

For assistance in case of any challenges one can contact KCB mobile loan customer care through:
Tel +254 020 2287000
Cell +254 711 087 001/732 187 001



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