Faraja loan is a new 30 and 7-day Zero-interest loan available to Safaricom Mpesa customers where by they can buy goods and services at selected outlets and pay later. Faraja loan is provided in partnership with Faraja Credit ltd.

Faraja loan Credit USSD code/How To Register for Faraja loan

To register/ activate Faraja loan facility, interested Safaricom Mpesa customers can dial Faraja USSD code *799# and select opt in.

Faraja Credit can only be used for Lipa na MPESA Buy Goods and Paybill transactions at partner outlets.



How To Check Your Faraja Loan Limits

Having registered with Faraja loan, you can now check your loan limit as follows: 

  • Dial *799# 
  • Select My Account
  • Select Loan limit
  • A message with your loan limit will be sent to your phone.


How To Buy Goods and Pay bills using Faraja loans 

After successful registering with Faraja Credit and being allocated a loan limit, you can now buy goods and pay bills using Faraja loans as follows: 

  • Dial*799# 
  • Select Buy  Goods or Paybill
  • Enter the Till number or Paybill for the outlet
  • Enter amount to pay ( must not exceed limit)
  • Enter MPESA pin 
  • You will receive notification for the transaction.

How To Check Faraja Balance

  • Dial*799# 
  • Select MY Account
  • Choose View Balance 
  • A message with your Faraja Balance will be sent immediately.

How To Reverse Faraja loan paid To Wrong Paybill or Till number

In case of making wrong payments on Paybill or till number, Contact Faraja loan Customer Care through: 
0111799799
It might take up to 72hrs for the money to be reversed.

How To Opt out of Faraja loan

Dial *799# Select Opt out , Enter Mpesa pin and follow the rest of the simple instructions to opt out of Faraja loan services.

How To contact Faraja loan Customer Care 

Faraja loan customers can contact customer service in case of any difficulties through: 0111 799 799







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