Image courtesy : MTN Uganda

 MTN Uganda provides its customers with quick loans and advances for emergencies. The two major quick loans and advances provided by MTN Uganda include:

1) Mokash 

2) Momo Advance


MoKash is a service that provides customers with the ability to save and borrow using their mobile phones. Customers can save while earning an interest or take out short term loans at a reasonable fee.

How To Activate / Register For Mokash 

To activate a customer should dial *165*5# and enter their MTN Mobile Money PIN.

Getting started.

  • To use the service you have to be an MTN customer and active on MTN Mobile Money.
  • Dial *165*5# to get started.
  • You will be prompted to enter your MTN Mobile Money PIN to activate your MoKash account.

Mokash Charges

  • Activation of a MoKash account is free
  • Any transactions between MoKash and Mobile Money are free. Ie Savings, Auto savings, Loans, Loan payment, Account balance check.

Mokash Interest Rates – Savings.

You can save a minimum of UGX 50 up to any amount depending on KYC level

1 – 300,0002%
300,001 – 800,0003%
800,001 – 1,600,0004%
>  1,600,0005%

Mokash Interest Rates – Loans

You can borrow between UGX 3,000 to UGX 1,000,000 depending on your loan limit at a fee of 9%.

How To Contact Mokash Customer Care 

Contact Mokash loans and savings Customer care through: 

MTN Uganda Service centre : 122

Momo Advance 

Momo advance is a service by MTN Uganda to its Mobile money customers to complete their transactions when they have insufficient funds in their MTN Mobile wallet. Momo advance can be used for sending money, Bill payment etc.

How To Activate/ Register For Momo Advance

On your mobile phone, Dial*165*5*3#

Choose ( YES) to accept terms and conditions and enter your MTN mobile MMoney PIN.

To Opt out of Momo advance service in an event you feel its not convenient to you, you can just dial *165*5*3# then select option 4.

You will be deactivated from the service.

How To Contact Momo Advance Customer Care 

Contact Momo Advance Customer care through: 

WhatsApp :0772123100

Toll free helpline : 100

OR Visit MTN help service centre



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