KCB Simba Points is a reward program for KCB bank customers for their accounts transactions. Every time you use your Credit,Debit card use KCB app or *522#, deposit cash at agent,take loan or mortgage or insurance you earn Simba points. To register for KCB Simba points dial*522# ,Select "my account", Select Simba points and finalize your registration. Alternatively you can download KCB mobile app and register within the app.

How To Redeem KCB Simba points

After successful earning the Simba points, you can redeem them for various purchases with KCB partnered Merchandises ( Simba online shops,Simba travel or Simba Vouchers.

This is how to redeem your Simba points:

Visit KCB bank website Simba points section

Click on Simba points and login using your registered mobile phone number and Simba points pin

You will be able to see your Simba points account details Total points earned ,Redeemed and Balance.

Clinick on your preferred reward and redeem your points for the purchase.

KCB Simba points Contacts

To contact KCB Simba points Customer care ,one can use the following: 

Cell +254 711 087 000/ 732 187 000

Email address: contactcentre@kcb.co.ke 

SMS number: 22522


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