Do you have money in your Family Bank Account but you don't want to go to the bank ,you just want to transfer the money into your MPESA Account? Yes its possible ,you can transfer the funds from Bank account to MPESA account.


This is the full procedure on how you can transfer your money from Your Family Bank Account to your MPESA account.

There are two ways one can transfer money from family bank account to MPESA account.

  1. USSD code: *325#
  2. Pesapap app

How To Withdraw Funds From Your Family Bank Account To Your MPESA Account using USSD code *325#

  • First one has to visit Family Bank Branch to register for the USSD code services and be provided with a pin for login.
  • To start using the service dial on your phone *325#
  • Login
  • Select MPESA option
  • Choose Family Bank to MPESA option
  • Select Own number
  • Complete the transaction details and submit
  • You will receive notifications from both Family Bank and MPESA about the transaction.


How To Transfer Funds From Your Family Bank Account To Your MPESA Account using The Pesapap app

  • If you have not downloaded the app download it and register with the app.
  • Open the app
  • Login
  • Select MPESA option
  • Choose Family Bank to MPESA option
  • Select Own number
  • Complete the transaction details and submit
  • You will receive notification from both Family bank and MPESA about the transaction.
In case you have any challenges, one can contact Family Bank Customer service through: +254 703 095 000/ 703 095 445




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