Almost all apps are now using whatsapp to attend their customers. Tala is not to be left out. Are you tired of the constant calls from debt collectors from Tala  loan? Are you stranded because you want to pay your Tala loan but you forgot the PAYBILL number. Do you need the Batch number to clear crb ? Don't worry am going to reveal to you on how to pay your Tala loan and contact Tala customer care.

How To Contact Tala app team 

Tala has got so many ways one can use to contact them.  Here is the break down for you on how to contact Tala Kenya Loan providers:

  1. SMS – If you need support or have questions, you can send an SMS to 21991 and highlight your issue. Kindly NOTE, SMS charges will apply. This number is the official tala customer care number.
  2. Tala Mobile App in-app chat  – When you are on the Tala App at the bottom, there is a View FAQs (Short for Frequently Asked Questions) or send us a message. Scroll to the bottom, and you will see the place asking you to contact them.
  3. Email – It is simple, open your email app and send an email to  Tala customer care will sort you.
  4. Social Media – Tala Kenya has an active Social Media Presence; you can use Facebook to contact them. Just open their Facebook Page and use the Message feature on the Page. If you are on Twitter, follow Tala Kenya Loans on @tala_KE then send them a Direct Message.

It is that simple, if you have queries, or complains, use the above methods to contact Tala Kenya, and they will respond.

How To Pay Tala loan via PAYBILL: 851900

  • Open your MPESA menu 
  • Select Lipa na MPESA
  • Choose PAYBILL
  • Enter Business number: 851900 ( Tala Paybill)
  • For account number enter your phone number that received the loan 
  • Enter amount of the money you want to pay
  • Enter your MPESA Pin and confirm if correct press OK
You will receive confirmation messages from both MPESA and Tala about the transaction.

Tala Customer Care phone number

Once Tala app team update their WhatsApp phone number we will update it here keep coming back.


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