VOOMA is a mobile wallet from KCB bank that enables both KCB and non-KCB customers to enjoy Banking services through this wallet.

Services provided by VOOMA 


  • Bills payment
  • Savings plan
  • Loan services
  • Send money
  • Buy goods 
  • Buy airtime

How To Download VOOMA App

On your phone visit Google play store or Appstore
Search for VOOMA
Click on the app
Click on " Install " to download the app

How To Register With VOOMA 

Those with feature phones can register by dialing *844# follow the prompt to register.
Or after downloading the app register by providing all the details required by the app.

How To Apply for VOOMA loan via USSD *844#

  • On your phone dial *844# 
  • Select Loans and Savings
  • Choose Loans 
  • Select loan limit
  • Enter your VOOMA PIN
  • Loan limit will be sent by SMS 
  • Proceed to borrow loan based on your loan limit.

How To Withdraw From VOOMA To MPESA 

  • Dial *844# 
  • Select " Pay "
  • Choose "Send Money"
  • Select " To MPESA "
  • Enter your phone number
  • Enter amount
  • Enter VOOMA PIN to send 
You will receive notification for the transaction.


How To Contact VOOMA customer service 

One can contact VOOMA customer care through:
Cell +254 711 087 000/ 732 187 000
Email:centreinternal@kcbgroup.com 




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